Regardless of the circumstances, most of us are uncomfortable disagreeing with law enforcement officers.
However, what happens when there are disagreements with an officer working in an off-duty capacity, independent from his or her licensing department?
How should your business respond if an officer providing a contracted service acts inappropriately while at your facility, or over-bills for their time?
It is no surprise that incidents such as those described above are becoming more frequent.
As a result, U.S. companies increasingly rely on local off-duty peace officers to perform armed security and traffic control services, rather than engaging traditional uniformed security guards and guard companies.
In most instances, those in need of an officer contact their local agency or a known representative and make a simple verbal request for an officer to appear at a specific location, at a designated time and states the requested services to be performed.
Common issues businesses encounter with officers working off-duty are:
Most businesses are reluctant to dispute an officer's demand for payment out of fear of reprisals from the officer and fellow enforcers.
Similarly, officers working secondary employment details often have difficulty navigating corporate waters.
Many law enforcement agencies are finding it necessary, advantageous even, to charge administrative fees to the businesses procuring services from their off-duty officers.
As law enforcement agencies increasingly take on responsibilities of managing their officer's secondary employment activities, they are finding themselves dealing with the common difficulties all service providers experience through the normal course of business.
The scenarios described above are just a few examples of why both businesses and law enforcement agencies are choosing to partner with third-party providers to manage their off-duty programs.
Want to know more about the benefits of involving third-party providers for your business?